Refunds & Exchanges

In the case of defective workmanship or materials we will exchange or repair the item subject to approval. Please advise us in detail of the problem via email or phone. If approval is granted, the item MUST be returned within 30 days of receipt.

Please make sure you take accurate measurements as we will not be able to offer refund or exchange due to measurement errors.

We will not be able to refund or exchange if your weight fluctuates between the time you took your measurements and the time you receive the item.

Although we strive for colour accuracy, the colour calibration of computer monitors can vary considerably and we are unable to exchange or refund due to colour variation.